6 techniques of assertive communication

It is possible to become more assertive, albeit it is not always simple. It's a good idea to focus on the following areas to assist you find the correct balance if your disposition or workplace tends to be more quiet or aggressive than assertive:

Be assertive

There are a number of simple but effective communication techniques that you can use to become more assertive. These are:

1.Use "I"Statements- Use "I want", "I need" or "I feel" to convey basic assertions and get your point across firmly.

2. Empathy- Always make an effort to appreciate and comprehend how the other person sees the situation. Then, after considering her perspective, let her know what you need from her.

3. Escalation- You might need to take the situation further if your initial attempts at asserting yourself have failed. This entails being firmer with the person you are asking for aid while remaining kind and respectful, and it might result in you informing him what you will do next if you are still not happy.

For instance, "Ashutosh, I've had to talk to you about being late to work three times this week. I shall start the disciplinary process if you are late this month once again."

4.Ask for more time- It's wise to keep your mouth shut at times. You can be acting out of emotion or you might not yet be aware of what you desire.

If so, be sincere and let the other person know that you need a few moments to gather your thoughts.

5.Use strong verbs- When communicating, try choosing verbs that are clearer and more forceful. By doing this, you can avoid "sugar-coating" your message to the point where people are left wondering what it is that you want from them.

To do this, use verbs like "will" instead of "could" or "should," "want" instead of "need," or "choose to" instead of "have to."

6. Repeat- The message you intend to deliver should be prepared beforehand.

Say clearly, "I cannot take on any more projects at this time," if, for example, you are unable to take on any more work. Reiterate your point using the same terminology if necessary if folks are still not understanding it. They'll probably discover eventually that you truly do mean what you say.

R&D Team

6 techniques of assertive communication

Be assertive

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